The only solution your company needs.
The owner sees the whole company on one screen. Employees work in one system instead of a dozen different programs. Processes run themselves — from request to report, erasing the lines between countries and time zones.
The company grows - chaos grows faster
As the number of employees, departments and processes grows, so does the number of places where something goes wrong: a needed process is missing, a document gets lost, an approval stalls, and the department or company head is the last to know. Here are the most common of them.
Documents are signed by hand
A document has to be printed, signed by hand and delivered in person. That means days of waiting, courier costs, and the risk it gets lost or damaged on the way.
There is no single picture of the company
EDI, HR and budget live in separate systems and spreadsheets, and some data is never recorded anywhere at all. Someone has to manually reconcile and rebuild the information every time.
The same data gets entered twice
An employee or a contract gets entered by hand into each system separately. That means wasted hours and errors from manual input.
Nobody knows what's happening right now
Neither the manager nor the employee can see which step an approval is on right now or who needs to decide. The problem only surfaces once it's already too late.
Deals abroad stall
Documents with partners in other countries take weeks to sign. Deals and deliveries stall, and the company loses money every day.
The system is endlessly reconfigured
Every new employee, branch, legal entity or process means fully reconfiguring the system. That means time, money and retraining the team at every step of growth.
Companies try to close these problems with different systems, services and integrations that don't talk to each other - each with its own setup, training and bill.
Not anymore: that's what idocs is for.
A business process automation ecosystem
Document flow, HR processes, budget, office administration, a knowledge base and cross-border exchange with partners all run in one workspace. The set of modules depends on your plan - moving to a higher plan needs no migration and loses no document or process history. Modules are integrated with each other and with outside systems - 1C, Enbek, SSO - and your own systems can connect through an open API. Ready-made process libraries plus a visual route builder let you launch the system without a developer, in hours. If you need a hand, an AI assistant can guide you and set things up.
Electronic document flow
The module lets you sign documents any way: NCA RK digital signature, SMS, eGov Mobile, and run complex multi-participant approval routes. The partner can sign the document for free. Available from a computer and from the mobile app. A document gets signed in minutes instead of days, with no printing or courier.
Cross-border document flow
The module lets you exchange documents with partners in Russia through three EDI providers: Simpsign, Kontur Diadoc and Saby, all in one window. Auto-roaming means document exchange starts within minutes instead of weeks, unlike ordinary paper mail between countries, with legal standing in both countries at once. Signature verification is handled by the Trusted Third Party, supported by JSC National Information Technologies in Kazakhstan, and by the GIS Certification Authority, supported by LLC Gazinformservice in Russia.
ESEDO
The module lets you exchange documents directly with government bodies through the unified ESEDO system - with no separate login to the state system. A two-signatory route and up-to-date directories are already set up to ESEDO's rules.
HR management
The module lets you maintain org structure, headcount and employee data in one place, and run ready-made HR processes: hiring, transfer, termination, leave, business trips and absence, with no paper orders or manual signing.
Knowledge base and AI assistant
The module lets you store the company's policies and internal documents in one place and get answers from an AI assistant that answers from the company's own documents, not generic internet knowledge.
Group of companies
The module lets you bring several legal entities of a holding into one subscription, set up shared document templates and routes for the whole group, and switch between companies with no re-login.
Budget planning
The module lets you plan a budget by line and period, reserve funds and check their availability before an expense is approved rather than after, and roll department budgets up into the company's overall budget. It connects with the other processes and modules in the system: the budget check happens right inside the document approval route.
Records management
The module lets you register incoming and outgoing correspondence under one numbering rule, automatically link replies to the original letters, and get the subject and correspondent checked before registration.
Three reasons proven by practice, not promises
60,000+ companies from every industry, nationwide, confirm this every day.
Five stages of business growth, plus a solution for integrators
The higher the plan, the more modules and employees are included - from basic document flow to the full set with records management and budgeting. If the team grows faster, you can add seats at a fixed price without switching plans - but only up to its limit. And if you don't need a workspace in idocs at all, only document signing built into your own product, there's a separate solution for that - the Plug-in plan: API and a widget for integrators.
To start, there are just two things left to choose - billing format and plan.
- Electronic document flow
- Cross-border document flow
- Electronic document flow
- Cross-border document flow
- HR management
- Knowledge base and AI assistant
- Electronic document flow
- Cross-border document flow
- HR management
- Knowledge base and AI assistant
- ESEDO
- Group of companies
- Electronic document flow
- Cross-border document flow
- HR management
- Knowledge base and AI assistant
- ESEDO
- Group of companies
- Budget planning
- Records management
- Custom
- custom
| Module | Basic | Standard | Standard Plus | Pro |
|---|---|---|---|---|
| Electronic document flow | ✓ | ✓ | ✓ | ✓ |
| Cross-border document flow | ✓ | ✓ | ✓ | ✓ |
| HR management | — | ✓ | ✓ | ✓ |
| Knowledge base and AI assistant | — | ✓ | ✓ | ✓ |
| ESEDO | — | — | ✓ | ✓ |
| Group of companies | — | — | ✓ | ✓ |
| Budget planning | — | — | — | ✓ |
| Records management | — | — | — | ✓ |
| Parameter | Basic | Standard | Standard Plus | Pro |
|---|---|---|---|---|
| Price and payment | ₸7,000/mo. Monthly payment only | ₸49,990/mo. ₸539,892/yr | ₸139,990/mo. ₸1,511,892/yr | ₸399,990/mo. ₸4,319,892/yr |
| GENERAL TERMS | ||||
| Number of employees | 2 | 25 | 75 | 400 |
| Maximum number of employees | 2 | 200 | 399 | 999 |
| Mobile app | Included | Included | Included | Included |
| API | — | — | Included | Included |
| SSO / Active Directory | — | — | — | — |
| Hosting | SaaS | SaaS | SaaS | SaaS |
| AI assistant | ||||
| Access to the AI assistant | — | Included | Included | Included |
| Free AI credits monthly | — | 1,000 credits | 3,000 credits | 10,000 credits |
| User request to the AI assistant (indicative, may differ from actual usage) | — | 1 credit | 1 credit | 1 credit |
| Creating or changing a BPM scheme (indicative, may differ from actual usage) | — | — | — | 10 credits |
| Creating a BPM scheme from a document (indicative, may differ from actual usage) | — | — | — | 50 credits |
| ELECTRONIC DOCUMENT FLOW KAZAKHSTAN | ||||
| Access to the service (exchange with counterparties and internal document flow) | Included | Included | Included | Included |
| Outgoing documents per month | 10 | Unlimited | Unlimited | Unlimited |
| Incoming and internal documents | Unlimited | Unlimited | Unlimited | Unlimited |
| Signing methods | NCA RK digital signature, eGov Mobile | NCA RK digital signature, eGov Mobile | NCA RK digital signature, eGov Mobile | NCA RK digital signature, eGov Mobile |
| Document template library | Included | Included | Included | Included |
| Custom document templates | — | — | — | Up to 5 templates |
| Bulk document operations: | — | Included | Included | Included |
| Approval, signing and route creation | 1 document at a time | Up to 10 documents at a time | Up to 10 documents at a time | Up to 1,000 documents at a time |
| Cancelling signed documents | 1 document at a time | Up to 5 documents at a time per counterparty | Up to 5 documents at a time per counterparty | Up to 5 documents at a time per counterparty |
| Downloading documents | 1 document at a time | Up to 10 documents at a time | Up to 10 documents at a time | Up to 100 documents at a time |
| Configuring document access | 1 document at a time | Up to 10 documents at a time | Up to 10 documents at a time | Up to 100 documents at a time |
| Assigning an owner for new incoming documents | Assign 1 document at a time | Assign up to 10 documents at a time | Assign up to 10 documents at a time | Assign up to 100 documents at a time |
| Saved route templates | — | Up to 10 templates | Up to 10 templates | unlimited |
| Automated document download | — | — | — | Included |
| Number of counterparties in one document route | Up to 1 | Up to 2 | Up to 2 | Up to 20 |
| Configuring custom routes | — | Included | Included | Included |
| CROSS-BORDER (RUSSIA) | ||||
| Access to the service (document exchange with counterparties in Russia) | Included | Included | Included | Included |
| Cross-border starter package (one-time, on signup) | — | 2 outgoing + 3 incoming (one-time, on signup) | 2 outgoing + 3 incoming (one-time, on signup) | 5 outgoing + 10 incoming (one-time, on signup) |
| ESEDO | ||||
| Access to the service (document exchange with government bodies) | — | — | Included | Included |
| HRM | ||||
| Access to the service | — | Included | Included | Included |
| Library of ready-made processes | — | HR processes | HR processes | Full HRM library |
| Changing a process | — | With a version publish fee | With a version publish fee | With a version publish fee |
| Creating a process on your own | — | With a version publish fee | With a version publish fee | With a version publish fee |
| Creating or changing a process via AI | — | — | — | Available for AI credits |
| KNOWLEDGE BASE AND INTERNAL POLICIES | ||||
| Access to the service | — | Included | Included | Included |
| Number of documents in the knowledge base | — | Up to 10 | Up to 25 | Up to 100 |
| Maximum size of one file | — | 10 MB | 15 MB | 50 MB |
| AI assistant searching answers in the knowledge base | — | Available for AI credits | Available for AI credits | Available for AI credits |
| GROUP OF COMPANIES | ||||
| Access to the service | — | — | Included | Included |
| Number of companies in the group included in the plan | — | — | 5 | 10 |
| BUDGET PLANNING | ||||
| Access to the service | — | — | — | Included |
| Library of ready-made processes | — | — | — | Budgeting |
| Changing a process | — | — | — | With a version publish fee |
| Creating a process on your own | — | — | — | With a version publish fee |
| Creating or changing a process via AI | — | — | — | Available for AI credits |
| RECORDS AND CORRESPONDENCE | ||||
| Access to the service | — | — | — | Included |
| Library of ready-made processes | — | — | — | Correspondence and assignments |
| Changing a process | — | — | — | With a version publish fee |
| Creating a process on your own | — | — | — | With a version publish fee |
| Creating or changing a process via AI | — | — | — | Available for AI credits |
| INTEGRATIONS | ||||
| Integration with Enbek | — | Included | Included | Included |
| Integration with 1C:ZUP | — | Standard integration | Standard integration | Standard integration |
| Integration with 1C:Accounting (Module: EDF Kazakhstan) | — | Exchange without signing in 1C | Exchange without signing in 1C | Exchange and signing in 1C |
| ADD-ONS AND PAID OPERATIONS | ||||
| Additional employee | Not available, upgrade to Standard | ₸1,200/mo. ₸12,960/yr | ₸1,200/mo. ₸12,960/yr | ₸1,200/mo. ₸12,960/yr |
| Additional outgoing EDF documents | Not available, upgrade to Standard | Not needed, unlimited | Not needed, unlimited | Not needed, unlimited |
| Additional company in the group | Not available, upgrade to Standard Plus | Not available, upgrade to Standard Plus | ₸50,000/mo. ₸500,000/yr | ₸100,000/mo. ₸1,000,000/yr |
| Outgoing cross-border: Kontur/Saby | ₸2,000/document | ₸2,000/document | ₸2,000/document | ₸2,000/document |
| Outgoing cross-border: Simsign | ₸5,000/document | ₸5,000/document | ₸5,000/document | ₸5,000/document |
| Incoming cross-border: Kontur/Saby | ₸10,000 per 20 documents | ₸10,000 per 20 documents | ₸10,000 per 20 documents | ₸10,000 per 20 documents |
| SMS signing in the EDF Kazakhstan module | ₸20,000 per 100 SMS | ₸20,000 per 100 SMS | ₸20,000 per 100 SMS | ₸20,000 per 100 SMS |
| Cost of an additional AI credit | — | ₸15,000 / 1,000 credits | ₸15,000 / 1,000 credits | ₸15,000 / 1,000 credits |
| User publishing a process version | — | ₸20,000 per new or changed version | ₸20,000 per new or changed version | ₸20,000 per new or changed version |
| Creating or changing a process by the idocs team | — | — | — | From ₸100,000 per version |
| Access to the personal account for 1 month, view, download and sign incoming documents in the EDF module only (without an active plan) | ₸15,000 | ₸15,000 | ₸15,000 | ₸15,000 |
| BPM analysis and implementation in the company | — | — | Custom | Custom |
| Consulting for API integration (6 hours/mo) | — | — | ₸600,000/mo | ₸600,000/mo |
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